Connecting to CRM Services

Some services are restricted for security reasons by the CRM firewall and institutional policies.

Restricted Services

The following services may be blocked or restricted:

• SSH (Available upon request in some cases)
• TeamViewer
• AnyDesk
• Ping
• RDP (Remote Desktop Protocol)
• NTP (Network Time Protocol)
• FTP
• And more...

Requesting Access

If your issue involves accessing an internal CRM service from outside the network, you can:

• Use the VPN to securely connect to the CRM intranet.
• Contact IT Support to request access to a specific service.

Firewall Rules

For security reasons, some services are only available within the CRM network. If you need remote access, please request an exemption or use a secure tunneling method.

Need Help?

If you require additional assistance, submit a support request or contact the IT team.